Introduction
At Mobihealth.in, we strive to provide our customers with a seamless and hassle-free experience. We understand that sometimes plans change, and you may need to cancel an order. Please read our cancellation policy carefully to understand your rights and obligations.
Order Cancellation by Customer
- Time Frame: You can cancel your order within [time frame, e.g., 24 hours] of placing it, provided that the order has not yet been shipped.
- Process: To cancel an order, please contact our customer support team at [customer support email or phone number] with your order number and reason for cancellation.
- Refund: If the cancellation request is made within the stipulated time frame and the order has not been shipped, we will process a full refund to your original method of payment. Refunds may take [number of days, e.g., 7-10 business days] to reflect in your account.
Order Cancellation by Mobihealth.in
- Reasons for Cancellation: We reserve the right to cancel any order due to unforeseen circumstances, including but not limited to:
- Out of stock items
- Inaccurate pricing or product information
- Suspected fraudulent activity
- Issues identified by our fraud detection department
- Notification: In the event that we cancel your order, we will notify you via email or phone and provide the reason for cancellation.
- Refund: If we cancel your order, a full refund will be processed to your original method of payment within [number of days, e.g., 7-10 business days].
Non-Cancellable Items
- Perishable goods such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Downloadable software products.
- Some health and personal care items.
Subscription Services
- Cancellation Policy: If you have subscribed to any of our recurring services, you may cancel your subscription by contacting our customer support team at [customer support email or phone number]. Please note that cancellation requests must be made at least [number of days, e.g., 7 days] before the next billing cycle to avoid being charged for the following month.
- Refund: Subscription fees are non-refundable. However, you will continue to have access to the service until the end of your current billing period.
Changes to this Policy
Mobihealth.in reserves the right to modify or update this cancellation policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our cancellation practices.
Contact Us
If you have any questions about our cancellation policy, please contact us at:
- Email: mahesh@fluvina.com
- Phone: +91-9724498224
- Address: 423, Iskon Emporio, Near Star Bazaar, Satellite, Ahmedabad, Gujarat, 380007
